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What Others Are Saying

"Went Out Of His Way!"

I was setting up a new site and had a lot going on at once. I had had a previous site hacked even though I thought I had taken procedures to protect it. I needed someone who had expertise in internet security to lock down my site. I was putting too much time and effort into it to lose it all to hackers.

With Jim taking care of the security side of things, I was able to concentrate on other areas of creating my site. Jim went out of his way to learn extra security issues for the platform I was using (Joomla) and I was very satisfied with the work done and the time taken (and charged) to get it done. Very satisfied and will certainly use again.

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Testimonials
"Outstanding Job!"  E-mail
Wednesday, 18 June 2008 11:46

Jim did an outstanding job on all three of my computers. He had to work on one for over 4 hours alone. I can only image how much that would have cost if not for Jim's knowledge and his conscious usage of time so as to having preventing me from mortgaging my home. Jim knows his stuff and was able to explain it to me in simple English words so I would know more of what to do more of and conversely less of.

I will continue to use Jim and anyone who has PC issues should has well. Heck, I think he should come up with a membership plan. I would LOVE that.

Here's to you Jim and all your wonderful work.

  • Barbara Gathany
    bjflying @ gmail.com
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Last Updated ( Wednesday, 25 June 2008 14:44 )
 
"Honesty, Integrity, and Sense of Humor"  E-mail
Wednesday, 11 June 2008 23:34
Since working with Jim, I have learned so much about IT Support. I have learned what honest, quality service is. He gives me the straight scoop! Problems as well as solutions are explained in terms that are understandable to technologically challenged individuals such as myself. I appreciate Jim's honesty, integrity and sense of humor. I would recommend Jim and his service to everyone.

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Last Updated ( Wednesday, 25 June 2008 14:43 )
 
"SIMPLE, EFFICIENT & AFFORDABLE!"  E-mail
Wednesday, 11 June 2008 23:34

Tracy Klaproth PhotoHi Jim,

Thank you so much for your support. You are exactly what I was looking for! I work for a large International Company that uses a similar technology where we just make a phone call to our internal IT support team and they log into our computers to fix the problem. This saves a huge amount of time and means the problem can be fixed over the phone. I have said for many years how amazing it would be if I could access this same kind of service on my home laptop...

.... and then I came across you! I was so very impressed by not only your professionalism but also your ability to talk in layman's terms (ie plain English.. not computer lingo).

You really are a saving grace, and your system of just charging for the time you take with no minimum amount makes it so affordable! It's certainly a huge relief to know I now have someone to call on as my computer problems arise.. SIMPLE, EFFICIENT & AFFORDABLE! Thank you Jim!

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Last Updated ( Wednesday, 25 June 2008 14:44 )
 
"Went Out Of His Way!"  E-mail
Wednesday, 11 June 2008 23:34

I was setting up a new site and had a lot going on at once. I had had a previous site hacked even though I thought I had taken procedures to protect it. I needed someone who had expertise in internet security to lock down my site. I was putting too much time and effort into it to lose it all to hackers.

With Jim taking care of the security side of things, I was able to concentrate on other areas of creating my site. Jim went out of his way to learn extra security issues for the platform I was using (Joomla) and I was very satisfied with the work done and the time taken (and charged) to get it done. Very satisfied and will certainly use again.

More Testimonials...
Last Updated ( Wednesday, 25 June 2008 14:43 )
 
"Reliable Help Everywhere I Go!"  E-mail
Sunday, 08 June 2008 18:03
With i-SupportDesk, not only is my office in great hands, but I can get help no matter where I am! I was on a business trip in Florida and was getting frustrated because I was getting errors when trying to send an important email. I called Jim at i-SupportDesk, and while I was sitting comfortably at a restaurant, Jim found the problem and fixed it before the main course arrived. I was able to get that email out and I was back in business, without any indigestion I might add! What a relief to know I have reliable help everywhere I go!

You're the best!

  • Brian Epstein
    President
    Novus Development Company
    Phoenix, Arizona
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Last Updated ( Sunday, 08 June 2008 23:02 )
 
"Highly Recommend!"  E-mail
Thursday, 05 June 2008 16:37

cherie_imdpics_cc.jpg

I was amazed at how efficient and simple this process was! Jim was very thorough in his diagnostics and repair. His pricing structure is amazing. There is no overcharging You only pay for the time you use. Finally, I've found an honest, efficient, and trust worthy support for all my pc problems. I was so satisfied with i-SupportDesk that I referred my father and home school friends, who were also very pleased with the service.

Thank you Jim! I enjoy Premium VIP service that saves money and provides solutions.

  • Cherie Corridori, Florida
    Saving Money and Making Money from Home
    Presidential Independent Marketing Director
    www.bign.com/cc
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Last Updated ( Sunday, 08 June 2008 23:04 )
 
"Fantastic Service!"  E-mail
Thursday, 05 June 2008 10:37

Even though I have a Verizon FIOS connection my computer still was running very slow. I was trying to fix my PC with different software packages including Norton, RegCure, and several anti-spyware programs. Nevertheless they weren't getting all of the problems fixed. Also I had a number of technical issues which I wasn't able to fix without support. Forget calling Verizon! You may get a heart attack. Recently I have found an excellent technical support online. This service is just the remedy for everyone seeking help with computer related issues. This is really fantastic service. I'd recommend everyone to get this valuable service.

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Last Updated ( Sunday, 08 June 2008 23:05 )
 
"Tremendous Job!"  E-mail
Thursday, 05 June 2008 09:29

Just writing a short note to THANK YOU for fixing my wife's computer the other day. You did a tremendous job. I look forward to using your service again soon!

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Last Updated ( Sunday, 08 June 2008 23:06 )
 
"Your service is a bargain!"  E-mail
Friday, 30 May 2008 09:50

I think your service is a bargain! I really like the way you can go into my computer, see what I am talking about, and answer my questions without having to guess at what I mean.

  • Ruth Curry
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Last Updated ( Sunday, 08 June 2008 23:06 )
 
"Recommend to everyone!"  E-mail
Friday, 30 May 2008 09:16

I am not that good with computers so I feel i am blessed to have this service. I will recomend this service to everyone! It is so nice to know that they are a mouse click away. Thanks for being there!

  • John @ JCPro Management
    This e-mail address is being protected from spambots, you need JavaScript enabled to view it
    561-441-4201
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Last Updated ( Sunday, 08 June 2008 23:07 )
 
"Stuck with it...figured it out!"  E-mail
Thursday, 08 May 2008 12:23

Just wanted to say thanks. Jim stuck with the project when we were having issues trying to get MS Updates to download. He could’ve said I’ve done what I can and can’t do any more…but he stuck with it…figured it out and solved the problem. It’s a good sign of your company’s dedication...yet he did what he should have to make it right. I’ll use you again.

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Last Updated ( Sunday, 08 June 2008 23:08 )
 


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