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Q. What can I expect from my experience with i-SupportDesk? |
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Saturday, 31 May 2008 11:26 |
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A. It's simple and we get it! We're very
aware that customer service these days is lacking in every industry.
Each and every employee at i-SupportDesk is highly trained,
exceptionally tenacious, and extremely personable. From your initial
call to book an appointment to the moment your Expert i-Support
Technician completes your home or business appointment (after fixing
your problem of course) your expectations will be exceeded on every
level! |
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Q. So all you do is fix computers right? |
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Saturday, 31 May 2008 11:25 |
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A. Not even close! We offer help with any
software you need, training on how to do most anything you want and
need to do on your computer, and provide you with peace of mind in
knowing we are just a click away should you ever need our expertise.
Click on the link below to see an entire list of services Make It Work
provides. |
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Q. Do you offer technology products as well as service? |
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Saturday, 31 May 2008 11:24 |
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A. We have some great partnerships with
vendors throughout the industry, and we will forge new ones when we
need to in order to fulfill your specific needs. We can get you just
about anything that you need in a very short period of time. From
software, to computers, to gizmo's and gadgets, we can get it all! |
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Q. Do you work on Macs? |
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Saturday, 31 May 2008 11:24 |
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A. Yes! |
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Q. Do you offer phone support? |
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Saturday, 31 May 2008 11:23 |
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A. i-SupportDesk employs a stellar
in-house Technical Response Team that is available for phone support.
Team members can provide consultation and advice as well as state of
the art remote support technologies to troubleshoot and repair
problems on your PC.
In order to provide remote support, you must have an
operable PC and high speed internet connection. Additionally, some
problems require an onsite visit.
CLICK HERE to see a list of the types of services we offer.
From PC/Mac troubleshooting to cutting edge computer
training solutions, i-SupportDesk is the integrator of home and
business internet technologies, programs, software, tools that makes it
all work together. Call us, try us, but don't blame us if we raise your
expectations for how service should be. It's easy... dial
1-602-412-3478.
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Last Updated ( Saturday, 31 May 2008 11:31 )
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Q. Do you offer drop off service? |
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Saturday, 31 May 2008 11:22 |
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A. i-SupportDesk specializes in onsite
support for the Home User and Small Business. Our philosophy on this is
based on three simple ideas:
- It is usually better to troubleshoot and
test computers in their native environment, especially when dealing
with networks and other peripheral devices. Besides, do you really want
to leave all of that personal data unattended? When we come to you,
your privacy is ensured.
- We're
extremely convenient. You don't want to crawl under your desk, unplug
all those cords, pack up your car, lug that thing into a store, and
then try to figure it all out again when you get home, do you? Let us
do all the leg work.
- Our virtual
support, services, & training, can all be done in privacy,
convenience, and ease of over the Internet. No need to clean up, dress
up, or stress about a stranger in your own. For most needs (80%-90% of
the time) we can offer this great 'virtual' service.
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Q. What forms of payment does i-SupportDesk accept? |
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Saturday, 31 May 2008 11:22 |
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A. We accept most major credit cards including: Visa, Mastercard, Discover, PayPal, and American Express (through PayPal). |
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Q. How do I book an appointment? |
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Saturday, 31 May 2008 11:16 |
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A. There are two main ways to book an appointment:
- Over the phone: simply
call 602-412-3478 to speak with one of our delightful Customer Response
Representatives who will be able to assist you with booking an
appointment or answering any questions you may have. Our Customer
Response Representatives are available Monday through Saturday 8:00 am
to 8:00 pm.
- Send an email to
This e-mail address is being protected from spambots, you need JavaScript enabled to view it
.
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Q. When can we help you with your computer needs? |
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Saturday, 31 May 2008 11:15 |
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A. We can typically provide same to next day service, depending on
availability. We offer appointments Monday through Sunday from 8:00 am
to 8:00 pm Pacific Time (GMT-8). If your appointment is in the latter
part of the day, don't worry about us racing through a job at 9:00 pm,
we won't quit until the job is complete (unless you want us to). We are
here to help you and you can count on us! |
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Q. Do we service your area? |
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Saturday, 31 May 2008 11:13 |
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A. Currently we can do our 'virtual' work anywhere in the
world if you have an internet connection! That means we can help you no
matter where your office is. Your home, your corporate office, your
WIFI hot spot, your hotel room, on vacation - virtually anywhere!
If you need someone to come out, we can do that too
throughout the U.S. and Canada. We focus on the Phoenix valley and the
St. George, Utah area for specialized care - call and ask about our
business services. |
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What Others Are Saying
Even though I have a Verizon FIOS connection my computer still was running very slow. I was trying to fix my PC with different software packages including Norton, RegCure, and several anti-spyware programs. Nevertheless they weren't getting all of the problems fixed. Also I had a number of technical issues which I wasn't able to fix without support. Forget calling Verizon! You may get a heart attack. Recently I have found an excellent technical support online. This service is just the remedy for everyone seeking help with computer related issues. This is really fantastic service. I'd recommend everyone to get this valuable service.
- Alex
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